Everyone has questions about our services or questions about our workflow and portfolio at Visual Media Factory®. This list should answer most of your questions. Please do not hesitate to contact us for further explanation and assistance. One of our team members will help you out!

What is social media marketing?

It’s the implementation of marketing and advertising into social media profiles and assets with a single purpose in mind and that is to generate more leads and sales..

Why do we need digital marketing?

Every business can greatly benefit from digital marketing and especialy our digital media solutions. There is NO exception! The benefits of digital marketing vary depending on your business industry, but if you want to meet your target audience or bring in new sales and leads then you have to take advantage of all online marketing options. Digital marketing is meeting clients where they are (online), developing relationships, building trust and sharing valuable content and information about your brand and your services or products.

How long does it take to see results?

Digital media marketing is not a short term solution, it is a long term investment in the growth of your business. Because of this, we set the expectation that it will take 6 months before consistent results occur for high and medium competition markets and keywords. For low competition keywords results will be seen within 90days.

How can we trust you to represent our brand correctly?

Great question! We are glad you are thinking about this! In order to be efficient content and marketing professionals, it was necessary to become knowledgable in any industry we represent, so that content creation comes from a natural place and blends in well with your current online assets.

We can create a Book of Standards for your brand that will entail all different guidelines and rules from basic stuff like color options to advanced stuff like spacing and animation rules for your brand or company. You can check out our Book of Standards HERE.

Besides creating guidelines extensive as a Book of Standards one of our team members will be your own personal consultant and will take the time to get to know you and your business, helping you make the most of your online presence and helping us understand how you want to be seen online through all the different services we offer.

How do you deal with negative feedback and negative reviews about our brand?

Say that we are mad, but we see the negative feedback as a great opportunity to turn someone into a very loyal fan or follower by helping solve the problem they had and working on preventing similar issues with upcoming clients.

Research consistently shows that some of the most loyal fans come from a negative experience handled in a positive way and making the customer see that they as an individual matter to your company and that their satisfaction and user experience is of the utmost importance to your company and brand.

We make sure the user experience improves week by week by analysing and improving all of the assets and media channels that we use for your brand so that the end result is almost perfection and with that 99,99 percent of your customers are happy with you as a company or your product and services!.

Why do I have to commit for 6 or 12 months?

You don't have to comit for more that one month. But we recommend taking a package that has a minimum duration of 6 months as then you can see true results and benefit more from our visual media and digital marketing strategies. In the end, everything you pay to us for marketing services or pay per click sale campaigns or for any of our other services your company gets more leads and sales and with that you make more money as an end result.

With that said we remind you that all money paid for marketing gets back to you as more business and we have on more reference and great work example to put in our Portfolio.

Besides that our 6 and 12 month packages have a discount in price becouse we have you as a client longer and we can ease into the marketing and digital plans and generate results!

How can you promise results after 3-6-12 months?

We have done this so many times that we know we never fail when we implement our sales and marketing strategies! Besides, we offer a money-back guarantee if we don't deliver what we promised in the time-frame we promised!!

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Were can I find information about your services?

You can check out services page that contains all information about our individual services and how they benefit your business.

We update our work-flow and strategy week to week and with that we update service pages accordingly.

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How can I order your services?

You can contact us via Viber or WhatsApp on the mobile phones that you can find on our contact page HERE, you can send a an email or just send a message through the contact form that you can find HERE and we will guide you through the ordering process.

Our works begins with a call to understand what you want your brand to achieve online.

After the inital call our team will develop a unique marketing and digital strategy for your company or brand in order to generate amazing results and get you where you want to be in the digital world.

After you review our marketing and digital strategy proposals and give us a green light to start, our team will start creating everything that is necessary for your project and send you updates and examples of our work as we go.

That way we keep you in the loop the entire time while we engage in getting you more brand awareness, more leads or more sales online!

What type of brand personalization do you offer?

We create every marketing plan according to a clients online goals and needs becouse every client needs a fresh and unique strategy in order to generate results!

By following your logo design and brand colors we will mimic your brand as it is at the moment when we start our campaing and we create the first set of immersive visual content that will generate a buzz about your brand, products or services. Every client gets a custom made solution and the entire work we do for a specific client is unique!

You can see examples of our work and the different approaches and strategies we used for each client on our Portfolio page HERE.

Do I have a discount if I order more services for my project!

Of course! When you order more than one service at the same time we will discount your total price according to the total costs and/or the duration of the project

Do I have a discount if I order for more than one company?

Of course you will get a better price! As each company requires and individual and unique marketing and media plan our total price will increase and at the same time we will discount your total price according to the total costs of all projects together and/or the duration of the projects combined!

Where and how can I get support for the services I am using or that I want to use?

You can open a ticket on our Support Page HERE, or you can open a live chat window and one of our team members will be with you in a few minutes.

Our customer support is active 24/7 so we can cover our US based clients and our European clients also.

Our team members can use various tools to help you out like remote connection, send you instructional content, guide you through a voice call and overall take every approach necessary to fix your problem or help you out as soon as posible! and in a timely maner!

What is The WP Shop®

What is The WordPress Shop is one of our new projects and subsidiaries dedicated to providing WP themes, plugins, cheap managed hosting for WordPress, instructional content and much more for a broad audience with ease of use, quick and easy installations even with a beginner level experience! Check it out HERE.

What is Dig(ital) Marketplace®

The DigMarketplace® is one of our new projects and subsidiaries dedicated to providing trending and modern digital products and games with instant delivery after payment but keep prices under retail value with our bulk software packages and bulk product keys buying and acquisition methods, suppliers and strategies!

Where can I get free PREMIUM vectors and graphics?

Get FREE PREMIUM vectors and graphics for Photoshop and Illustrator on our Free Pik .COM page HERE. We compose, create and produce vector designs in Photoshop for those of you who prefer graphical work in Photoshop rather than editing a vector in Illustrator. But we also have advanced vector content for Illustrator! Keep in mind SOME of our PREMIUM VECTORS are NOT FREE to download and require a premium subscription on www.freepik.com in order to download and use them.

Where can I learn more about the animation and 3D Design services you offer?

Animation and 3D Design are the newest feats at our #CreativeLab and both of them are large scale projects at Visual Media Factory® In order to deliver our quailty the animation quaility they deserve we created our newest subsidiarie that we called Animation Media Factory® You can see more information HERE.

Where can I see your previous work examples and client reviews?

You can see one tiny piece of our previous work on our Portfolio page HERE, on our Facebook Business Page HERE, Instagram Business Page HERE, on our Google Maps Location Listing or go to our YouTube channel where we displayed as much of our previous work and projects as we possibly could! You can also check out our Free Pik .COM page to see vectors, graphics, illustrations and much more created by our team at Visual Media Factory® HERE.

If you can't find what you are looking for CONTACT US and one of our team members will help you out!!